Shipping Policy

 

Free Shipping
We offer free worldwide shipping for all orders on orders over $29.99. But due to the different policies of each country, the recipient may be required to pay customs duties and customs clearance fees according to local laws. Rest assured, if you run into a problem, we’re always here to help.

Holiday Purchases
All purchases made on luxffel.com from Nov 15th to Dec 24th are eligible for return and/or exchange up to Jan 31st of next year.

Holiday Shipping
All orders are subject to availability and credit card authentication. During sale and holiday periods, additional processing time may be required. Generally, place your order by Dec 10 to guarantee delivery by Dec 24.

What Is Merlybell’s Shipping Policy?
When you place an order on luxffel.com, in-stock items leave our shipping facility within 72 business hours from your order being placed, Monday through Friday excluding statutory holidays. If you have any questions about specific shipping needs, please email us at support@merlybell.com or chuangsheng23@outlook.com.

What Shipping Methods Are Available?
Orders placed using a free shipping promotion will be shipped via a shipping carrier of Merlybell’s choice. Under normal circumstances, the package will be delivered within 6-10 working days. For remote countries and regions, the package delivery time may be delayed. After all the packages are shipped, the user will be notified of the tracking number by email as soon as possible. If you have not received the package for a long time, please contact us immediately.

What Locations Do You Ship To?
We currently offer worldwide delivery.

What Is Merlybell’s Return Policy?
Please visit the Return Policy page for more details. Click Here