Warranty

Warranty Information

At Merlybell, we stand behind the quality of our products and are committed to ensuring your satisfaction. Our warranty covers manufacturing defects so you can shop with confidence.

### What Our Warranty Covers:
- **Manufacturing Defects:** If you discover any defects in workmanship or materials within the warranty period, we will repair or replace the item at no cost to you.
- **Limited Coverage:** This warranty does not cover normal wear and tear, misuse, or damage caused by accidents or unauthorized repairs.

### Custom Products:
- For custom products, we value your personalized needs. If there is a manufacturing defect during the customization process, we will provide repair or replacement services. Please note that dissatisfaction arising from personal choices or preferences is not covered under the warranty.

Warranty Period:
- Our warranty period typically lasts for [insert duration, e.g., one year] from the date of purchase. Please refer to your product packaging or receipt for specific details.

 How to Make a Warranty Claim:
1. **Contact Us:** If you believe you have a valid warranty claim, please reach out to our customer service team at [insert contact email/phone number]. Be prepared to provide your order number and a description of the issue.
2. **Return the Product:** If your claim is approved, we may ask you to return the product for inspection. We will provide you with a return shipping label and further instructions.
3. **Repair or Replacement:** Once we receive and evaluate the product, we will determine whether to repair or replace it. We will notify you of the outcome and ensure a swift resolution.

 Customer Satisfaction:
Your satisfaction is our top priority. If you have any questions about our warranty policy or need assistance with a claim, please don’t hesitate to contact us. Thank you for choosing Merlybell!