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What types of products does Merlybell offer?

Merlybell offers a variety of fashionable products, including handbags (tote bags, shoulder bags, crossbody bags, etc.), accessories (necklaces, earrings, bracelets, etc.), other accessories (hats, scarves, sunglasses, etc.), nail products, and beauty products. We are committed to providing our female customers with high-quality, cost-effective products.

What materials are your products made of?

Our products are made from high-quality materials. Handbags use genuine leather, PU leather, and canvas materials. Accessories are made from stainless steel, 925 silver, gold-plated, and alloy materials. Other accessories use premium fabrics and eco-friendly materials.

How do I care for and clean my products?

Handbags: Use leather care products for genuine leather bags, wipe PU leather bags with a damp cloth, and hand wash or use mild detergent for canvas bags.

Accessories: Avoid contact with chemicals and regularly wipe with a soft cloth to maintain shine.

Other accessories: Follow appropriate cleaning methods based on the material, such as washing hats and scarves according to label instructions and using a special cloth to clean sunglasses.

Nail products: Store in a cool, dry place away from direct sunlight.

Beauty products: Follow the usage and storage instructions on the product label.

Do you offer global shipping?

Yes, Merlybell offers global shipping services. Orders are usually processed and shipped within 1-3 business days. US shipping typically takes 5-10 business days, and international shipping times vary depending on the destination. The estimated delivery time will be displayed at checkout.

What is your return and exchange policy?

If you are not satisfied with your purchase, you can contact our customer service team within 14 days of receiving the product to arrange a return or exchange. Products must be in unused condition and include all original packaging and tags.

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